Key Contacts and Locations

Student Service Center

For questions about the Student Account, Tuition & Fees, Refunds, and Academic Certifications
(for detailed registration, grades and transcript questions, contact the Office of the University Registrar)

Location: 205 Kent Hall
Phone: 212-854-4400
Website: http://ssc.columbia.edu

Mailing Address:
205 Kent Hall, Mail Code 9202
1140 Amsterdam Ave.
New York, NY 10027

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday
 

Payments and Deposits Office (Morningside)

For questions about paper checks, in-person payments, for student accounts on hold, and pickup for stipends and other payments to students

Location: 205 Kent Hall
Phone: 212-854-1541
Email: cashier@columbia.edu

Hours: 9:00 a.m. – 4:00 p.m., Monday – Friday


Mailing Address:
Processing Center
Columbia University Student Account Payments
P.O. Box 1385
New York, New York 10008-1385

Please note: The Cashiers Office is a processing center and cannot accept any mailing that requires signature for receipt. Do not mail cash, credit card authorizations, or correspondence to the lockbox. All correspondence should be sent to Student Financial Services.

 

Registration and Financial Services at CUMC

Medical Center

Location: 1-141 Black Building, Unit 45
Phone: 212-342-4790

Mailing Address:

1-141 Black Building, Unit 45
630 West 168th Street
New York, NY 10027

Hours: 9:00 a.m. – 4:30 p.m., Monday – Friday


 

 

Work-Study

Location: 210 Kent Hall
Email: workstudy@columbia.edu
Phone: 212.854.2392
Fax: 212.854.4777

Mailing Address:
210 Kent Hall, MC 9207 1140 Amsterdam Ave.
New York, NY 10027

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Federal Perkins, Health Professional and Institutional Loans

For information related to:
  • HPSL and Institutional loan disclosures and certification
  • Federal Perkins, HPSL, LDS and PCL promissory notes
  • Delinquent Federal Perkins, Institutional and HPSL, LDS and PCL loans
  • loan cancellations  and deferments for Federal Perkins loans
  • Institutional and HPSL, LDS and PCL loans
  • Loan Holds related to Exit Counseling
  • Student Loan Holds on SIS

Location: 208 Kent Hall
Email: loan-repayment@columbia.edu

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

 

Student Financial Planning (SFP)

SFP provides financial aid counseling for Architecture, Arts, and Continuing Education students. For financial aid assistance with all other schools, please contact the individual school.

Location: 202 Kent Hall
Email: sfp@columbia.edu
Phone: 212-854-7040
Fax: 212-854-2818

Mailing Address:

202 Kent Hall, MC 9208
1140 Amsterdam Ave.
New York, NY 10027

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Other schools:

 

Student Accounts Collections and Receivables - Non-enrolled Students

For information regarding:

  • delinquent student accounts for students who are no longer enrolled
  • six (6) months payment agreement
  • Columbia University’s Past Due Notification program, including telephone call outreach, mailings and e-mail notifications,
  • Holds related to Prior Term Balances
  • Holds related to write-off of past due balances
  • Collection Holds, Collection Agency Inquiries and Inquiries related to accounts referred to the University’s attorney

Location: 208 Kent Hall
Email: delinquentaccount@columbia.edu

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Accounting Reconciliation and Control Monitoring

For questions regarding wire payments; summer stipend processing; SIS fund code set-up; SIS to ARC interface and data transfers; and departmental inquiries re: SIS data posting to ARC.

Location: 210 Kent Hall
Email: sfsaccounting@columbia.edu

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday