Our goal at Student Financial Services is to partner with all University Schools to support the removal of financial barriers that might stand in your way, so you can be free to pursue your academic endeavors.
Most Schools at Columbia have their own financial aid office. Use our contact list to find yours.
For other needs, use the links above or scroll through the listing below to find the right team to help you.
Student Service Center
Contact us with questions about the Student Account, Tuition & Fees, Refunds, and Academic Certifications.
(For detailed registration, grades and transcript questions, please contact the Office of the Registrar.)
Location: 210 Kent Hall
Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday
Phone: +1-212-854-4400
Email: [email protected]
Website: http://ssc.columbia.edu
Mailing Address:
210 Kent Hall, Mail Code 9202
1140 Amsterdam Ave.
New York, NY 10027
Student Financial Planning (SFP) - Architecture, Arts, Graduate Engineering, and Professional Studies
SFP provides financial aid counseling for Architecture, Arts, Graduate Engineering, and Professional Studies students. For all other schools, please contact your individual school.
Location: 210 Kent Hall
Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday
Phone: +1-212-854-7040
Fax: +1-212-854-2818
Mailing Address:
210 Kent Hall, MC 9203
1140 Amsterdam Ave.
New York, NY 10027
Loans
Contact us with questions about:
HPSL and Institutional loan disclosures and certification
Federal Perkins, HPSL, LDS and PCL promissory notes
Delinquent Federal Perkins, Institutional and HPSL, LDS and PCL loans
Loan cancellations and deferments for Federal Perkins loans
Institutional and HPSL, LDS and PCL loans
Loan Holds related to Exit Counseling
Student Loan Holds on SIS
Location: Studebaker Bldg., 6th Floor
Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday
Email Us
- If your last name begins with A-F, email [email protected]
- If your last name begins with G-O, email [email protected]
- If your last name begins with P-Z, email [email protected]
Call Us:
- If your last name begins with A-F, dial +1 (212) 854-8211
- If your last name begins with G-O, dial +1 (212) 854-7213
- If your last name begins with P-Z, dial +1 (212) 854-3722
Payments and Deposits Office
Contact us with questions about paper checks, in-person payments, and stipend disbursements and other payments to students.
You can reach us between 9:00 a.m. – 5:00 p.m., Monday – Friday via:
Online Q&A tool (https://askus.columbia.edu/)
Email Us (mailto:[email protected])
Phone: +1-212-854-1541
Morningside Location: 210 Kent Hall
Depositing Departmental Cash and Non-Sponsored Projects Finance and Non-Gift Checks
Departments should discourage the acceptance of cash and checks and provide payers with electronic options. For information about receiving payments electronically, please visit Treasury Request Forms in ServiceNow.
If it is not possible to receive electronic payments, Morningside departments may deposit cash/checks at the bank where current deposits are being made (Chase or Bank of America). CUIMC Departments can continue their current process of making cash/check deposits at Chase branches. Checks deposited through departmental RDC machines or bank mobile applications will continue to be processed using current procedures. Please create a Finance Service Ticket for policy, bank account information, and detailed instructions, including utilizing the Bank of America CashPro mobile application on a cellphone to make check deposits.
In any situation in which a Morningside department is unable to make a deposit of cash or checks as described above, those departments can make cash deposits into the Smartsafe, or make check deposits at the Payments & Deposits office by making an appointment beforehand.
Students Payments and Deposits
Students are encouraged to make payments online via their SSOL student accounts. If it is not possible to make payments online, please find other ways to pay from the SFS website. Students are encouraged to set up domestic bank accounts to receive stipends via direct deposits. In the situation in which a student is unable to set up direct deposit, the stipend checks will be mailed to the student’s US address on record. Students are welcome to make an appointment with the Payments and Deposits office for consultation via a Zoom session or visit us at 210 Kent Hall.
Accounting Reconciliation and Control Monitoring
Contact us with questions regarding wire payments; Tuition Assistance Payments (TAP); summer stipend processing; SIS fund code set-up; SIS to ARC interface and data transfers; and departmental inquiries re: SIS data posting to ARC.
You can reach us between 9:00 a.m. – 5:00 p.m., Monday – Friday via:
Student Accounts Collections and Receivables - Enrolled and Non-enrolled Students
Contact us with questions about:
delinquent student accounts for students who are no longer enrolled
six (6) months payment agreement
Columbia University’s Past Due Notification program, including telephone call outreach, mailings and e-mail notifications,
Holds related to Prior Term Balances
Holds related to write-off of past due balances
Collection Holds, Collection Agency Inquiries and Inquiries related to accounts referred to the University’s attorney
Location: Studebaker Bldg., 6th Floor
Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday
Work-Study
Location: 208 Kent Hall
Hours: 9:00AM-12:00PM -1:00PM-5:00PM , Monday – Friday
Phone: +1-212-854-1770
Fax: +1-212-854-4777
Mailing Address:
208 Kent Hall, MC 9207
1140 Amsterdam Ave.
New York, NY 10027
Military and Veteran Affairs
Contact us with questions about support for and oversight of educational and other benefits for student veterans and service members.
Location: 210 Kent Hall
Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday
Phone: +1-212-854-3161
Registration and Financial Services at CUMC
Medical Center
Location: 1-141 Black Building, Unit 45
Hours: 9:00 a.m. – 4:30 p.m., Monday – Friday
Phone: +1-212-342-4790
Mailing Address:
1-141 Black Building, Unit 45
630 West 168th Street
New York, NY 10032
OUR LEADERSHIP TEAM
Jane M. Hojan-Clark, Ph.D.
Associate Vice President
Karina Kelleher
Executive Assistant
Lichinia Beltré
Executive Director, Compliance
David Seltzer
Executive Director, University Financial Aid
Nida Williams
Executive Director, Accounting and Business Management (Office of the Bursar)
View Complete SFS Staff Contact List