About Us

On This Page:

Our Goal  |  Student Service Center Student Financial Planning  |  Loans Payments & Deposits Office Accounting Collections and Receivables  |  Work-Study Program  |  Military and Veteran Affairs  |  Registration and Financial Services at CUMC

Our goal at Student Financial Services is to partner with all University Schools to support the removal of financial barriers that might stand in your way, so you can be free to pursue your academic endeavors.

Most Schools at Columbia have their own financial aid office. Use our contact list to find yours.

 

For other needs, use the links above or scroll through the listing below to find the right team to help you.

 

Student Service Center

Contact us with questions about the Student Account, Tuition & Fees, Refunds, and Academic Certifications.

(For detailed registration, grades and transcript questions, please contact the Office of the Registrar.)

 

Location: 210 Kent Hall

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Phone: +1-212-854-4400

Email: [email protected]

Online Q&A tool

Website: http://ssc.columbia.edu

 

Mailing Address:

210 Kent Hall, Mail Code 9202

1140 Amsterdam Ave.

New York, NY 10027

SFP provides financial aid counseling for Architecture, Arts, Graduate Engineering, and Professional Studies students. For all other schools, please contact your individual school.

 

Location: 210 Kent Hall

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Email Us

Phone: +1-212-854-7040

Fax: +1-212-854-2818

Online Q&A tool

 

Mailing Address:

210 Kent Hall, MC 9203

1140 Amsterdam Ave.

New York, NY 10027

Loans

Contact us with questions about:

  • HPSL and Institutional loan disclosures and certification

  • Federal Perkins, HPSL, LDS and PCL promissory notes

  • Delinquent Federal Perkins, Institutional and HPSL, LDS and PCL loans

  • Loan cancellations  and deferments for Federal Perkins loans

  • Institutional and HPSL, LDS and PCL loans

  • Loan Holds related to Exit Counseling

  • Student Loan Holds on SIS

Location: Studebaker Bldg., 6th Floor

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Online Q&A tool

Email Us

 

 

Call Us:

  • If your last name begins with A-F, dial +1 (212) 854-8211
  • If your last name begins with G-O, dial +1 (212) 854-7213
  • If your last name begins with P-Z, dial +1 (212) 854-3722

 

Payments and Deposits Office

Contact us with questions about paper checks, in-person payments, and stipend disbursements and other payments to students.

 

You can reach us between 9:00 a.m. – 5:00 p.m., Monday – Friday via:

Online Q&A tool (https://askus.columbia.edu/)

Email Us (mailto:[email protected])

Phone: +1-212-854-1541

Morningside Location: 210 Kent Hall

 

Depositing Departmental Cash and Non-Sponsored Projects Finance and Non-Gift Checks

Departments should discourage the acceptance of cash and checks and provide payers with electronic options.  For information about receiving payments electronically, please visit Treasury Request Forms in ServiceNow.

If it is not possible to receive electronic payments, Morningside departments may deposit cash/checks at the bank where current deposits are being made (Chase or Bank of America). CUIMC Departments can continue their current process of making cash/check deposits at Chase branches. Checks deposited through departmental RDC machines or bank mobile applications will continue to be processed using current procedures. Please create a Finance Service Ticket for policy, bank account information, and detailed instructions, including utilizing the Bank of America CashPro mobile application on a cellphone to make check deposits.

In any situation in which a Morningside department is unable to make a deposit of cash or checks as described above, those departments can make cash deposits into the Smartsafe, or make check deposits at the Payments & Deposits office by making an appointment beforehand.

Students Payments and Deposits

Students are encouraged to make payments online via their SSOL student accounts.  If it is not possible to make payments online, please find other ways to pay from the SFS website. Students are encouraged to set up domestic bank accounts to receive stipends via direct deposits. In the situation in which a student is unable to set up direct deposit, the stipend checks will be mailed to the student’s US address on record. Students are welcome to make an appointment with the Payments and Deposits office for consultation via a Zoom session or visit us at 210 Kent Hall.

Accounting Reconciliation and Control Monitoring

Contact us with questions regarding wire payments; Tuition Assistance Payments (TAP); summer stipend processing; SIS fund code set-up; SIS to ARC interface and data transfers; and departmental inquiries re: SIS data posting to ARC.

 

You can reach us between 9:00 a.m. – 5:00 p.m., Monday – Friday via:

Online Q&A tool

Email Us

Student Accounts Collections and Receivables - Enrolled and Non-enrolled Students

Contact us with questions about:

  • delinquent student accounts for students who are no longer enrolled

  • six (6) months payment agreement

  • Columbia University’s Past Due Notification program, including telephone call outreach, mailings and e-mail notifications,

  • Holds related to Prior Term Balances

  • Holds related to write-off of past due balances

  • Collection Holds, Collection Agency Inquiries and Inquiries related to accounts referred to the University’s attorney

Location: Studebaker Bldg., 6th Floor

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Online Q&A tool

Email Us

Work-Study

Location: 208 Kent Hall

Hours: 9:00AM-12:00PM -1:00PM-5:00PM , Monday – Friday

Email Us

Phone: +1-212-854-1770

Fax: +1-212-854-4777

Online Q&A tool

 

Mailing Address:

208 Kent Hall, MC 9207

1140 Amsterdam Ave.

New York, NY 10027

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Military and Veteran Affairs

Contact us with questions about support for and oversight of educational and other benefits for student veterans and service members.

 

Location: 210 Kent Hall

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Email Us

Phone: +1-212-854-3161

Online Q&A tool

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Registration and Financial Services at CUMC

Medical Center

Location: 1-141 Black Building, Unit 45

Hours: 9:00 a.m. – 4:30 p.m., Monday – Friday

Phone: +1-212-342-4790

Online Q&A tool

 

Mailing Address:

1-141 Black Building, Unit 45

630 West 168th Street

New York, NY 10032

OUR LEADERSHIP TEAM

 

Jane M. Hojan-Clark, Ph.D.

Associate Vice President

[email protected]

 

Karina Kelleher

Executive Assistant

[email protected]

 

Lichinia Beltré

Executive Director, Compliance

[email protected]

 

David Seltzer

Executive Director, University Financial Aid

[email protected]

 

Nida Williams

Executive Director, Accounting and Business Management (Office of the Bursar)

[email protected]

 

 

View Complete SFS Staff Contact List

 

Go to Columbia University Directory